TrailDesk, an app for finding a public place you can actually work from

70% of remote workers face difficulties while working from home

Platform
workspace discovery app
Role
UX/UI · Branding
Timeline
2 months
Tools
Figma

Problem

Many want to work outside the home but are deterred by the uncertainty about conditions in public workplaces.

Currently, there is no solution that brings together a wide range of public spaces with reliable and up-to-date information about their working conditions.

Solution

Provide a platform that aggregates a wide range of public workspaces with reliable, up-to-date information on conditions - including comfortable seating, Wi-Fi quality, power availability, noise levels, parking, and more.

The insights came from surveys and interviews.

82%

Participants report that they often seek a change in their work location to feel more productive and creative

74%

Participants report taking intentional breaks very often to cope with distractions

68%

Participants report not using platforms to find public remote workspaces due to limited availability

59%

Participants report asking friends or searching for public workspaces on social media

What are the ages of the participants?
How many days per week do you work from home?

Market overview

All of these and more focus on very expensive coworking spaces or generic coffee shops.

The three apps in the space today - Pluria, Spacing and a cafe-finder - shown as app icons on a tilted card

Information architecture

TrailDesk information architecture: Splash to Walk through to Onboarding, which splits into Sign in and Sign up and leads to Home (Map). Home branches into Categories, Favorites, Messages and Profile, each with up to three further levels.

User flow

TrailDesk user flow: onboarding runs from Start through Splash and Logo, App Walkthrough and Sign in or Sign up to the Home Screen. The main flow goes from the Home Screen through Category Selection or Search to the Places List and the Place Properties Filter, into a decision about finding an interesting place, then Place Details, a decision about suitability, and finally Initiate Navigation, with a branch through User Reviews, Ask Someone, Member Profile and Direct Messaging.

Wireframing

TrailDesk wireframes: twenty-seven greyscale iPhone screens scattered across the board - the map home screen with its category chips, category and search results, the filtered places list, a place detail sheet, the people-nearby panel, member profiles, the messages list and a chat thread with the TrailDesk AI assistant.
TrailDesk: the map filtered to parks, with a place preview card at the bottom TrailDesk home screen: a map of nearby public workspaces with colour-coded category pins TrailDesk place detail: Dawn Cloud Park with its conditions scored out of ten

Branding

The TRAIL DESK wordmark
The TrailDesk mark on its construction grid The TrailDesk app icon on an iPhone home screen

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